The New York medical billing company sets out seven commitments that apply to every client engagement, covering staffing, systems, reporting, denials, pricing and data security.
New York City, NY, United States, 14th Nov 2026, Grand Newswire –
Remitwright (https://remitwright.com), a US medical billing company serving independent medical practices, non-emergency medical transportation (NEMT) providers and home care agencies, today published a set of seven client service commitments that apply to every account it manages.
The commitments describe how Remitwright staffs, delivers and reports on its medical billing services. They are published on the company’s website and are incorporated into each new client engagement.
“We wanted practice owners to be able to read, in one page, exactly what they get when they work with us,” said Michael Wilson, Manager at Remitwright. “These commitments are the standards we hold our own team to, and we would rather put them in writing than leave them to a sales conversation.”
Remitwright’s seven client service commitments
1. A dedicated billing team. Each client is assigned named billers who work only on that client’s account, together with an account manager who serves as the client’s single point of contact and a trained backup for absence cover.
2. Work performed in the client’s own software. Remitwright’s billers operate inside the practice’s existing electronic health record, practice management, dispatch or agency management system. Clients are not required to migrate data or adopt new software.
3. A business associate agreement before access. A HIPAA business associate agreement is signed before any system access is created. Billers use role-based, individually assigned accounts in the client’s systems, with multi-factor authentication where the client’s software supports it. Remitwright does not record calls and does not store patient information on its own systems.
4. A weekly report on every open claim. Each client receives a weekly report listing every open claim with its status, the reason for any denial and the next planned action.
5. A documented reason for every denial and write-off. Denied claims are categorized by reason, corrected and resubmitted or appealed within payer timeframes. No claim is written off without a documented reason provided to the client.
6. Deadline tracking on every claim. Timely filing and appeal deadlines are tracked by payer so that claims are worked in order of deadline, with the closest to expiry addressed first.
7. Pricing explained before the sales conversation. The company’s pricing approach, what is included, and how engagements begin and end are described on its website before a prospective client is asked to share any financial information.
Services covered by the commitments
The commitments apply across Remitwright’s service line: medical billing and coding, eligibility verification, prior authorization, claim submission, payment posting, denial management, accounts-receivable recovery, credentialing and payer enrollment, NEMT billing for transportation providers billing state Medicaid programs and brokers, and home care and home health billing for agencies billing Medicaid waiver programs, Veterans Affairs community care, long-term care insurance and Medicare.
Practices, NEMT providers and agencies can request a billing review at https://remitwright.com. No patient information is required to make an enquiry.
About Remitwright
Remitwright is a US medical billing company serving independent medical practices, NEMT providers and home care agencies nationwide. Each client is assigned a dedicated billing team that works remotely within the client’s existing software and reports weekly on every open claim. Services include medical billing and coding, eligibility verification, prior authorization, claim submission, payment posting, denial management, accounts-receivable recovery, credentialing and payer enrollment, NEMT billing and home care billing. Learn more at https://remitwright.com.
Media Contact
Organization: Remit Wright
Contact
Person: Michael Wilson
Website:
https://remitwright.com
Email:
sales@remitwright.com
Address:1083 New York City
City: New York City
State: NY
Country:United States
The post Remitwright Publishes Client Service Commitments for Its Medical Billing Services
appeared first on Grand Newswire.
It is provided by a third-party content provider. Grand Newswire makes no
warranties or representations in connection with it.
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Report Blitz journalist was involved in the writing and production of this article.